NCR Guest Pad makes everyday easier for you and your guests. Streamline your operations with the first mobile Wait List and Table Management application integrated with Aloha POS. Don’t have an Aloha POS system? NCR Guest Pad can also run with other point of sale systems.
Guest Pad provides a fun and intuitive interface for restaurant operators to manage guests. Personalize your guest’s experience by capturing special requests and text message guests directly when their table is ready. Increase table turns and decrease wait time by using Aloha POS integration. Increase communication between restaurant staff by leveraging multiple devices to manage the wait list, seat parties or update table status information. Guest Pad is the definitive front of house solution for managing the guest experience.
Some Core Features:
- Add parties to the Wait List using custom keyboards for quick data entry
- Record special requests and occasions
- Take pictures of guests and easily identify them when it is time to be seated
- Text page guests using configurable text messages
- Remove, or place parties on Hold from the Wait List
- Seat parties on your configured floor plan
- Floor Plan integrates to Aloha POS to show table status information
- Synch multiple iPads for better communication between restaurant staff
- Add or remove reservations
- Review operational statistics, such as wait quote performance and number of covers/parties per hour
- Manage servers easily using Server Statistics and Rotation
- Use NCR Aloha Mobile Pay & NCR Aloha Customer Voice Integration to send a text message inviting guests to use NCR Mobile Pay. Guests can view their checks, page a server, order food and drinks, and pay for their meal, all from their mobile device, using NCR Aloha Mobile Pay. Once payment is complete, customers can take the Customer Voice survey from their phone.